FAQ

FAQ: (FREQUENTLY ASKED QUESTIONS)

CONTACT US:

  • WE ARE USUALLY AVAILABLE VIA OUR NEW LIVE CHAT WHICH CAN BE FOUND ON THE BOTTOM RIGHT OF THE PAGE! YOU ARE WELCOME TO MESSAGE US THERE AND SOMEBODY WILL BE IN CONTACT AS SOON AS POSSIBLE. ALSO YOU CAN REACH US DIRECTLY AT CONTACT@POGO-ACCOUNTS.SHOP

HELP! I JUST ORDERED AND I HAVEN'T RECEIVED MY ACCOUNT YET!

  • WE AIM TO DELIVER ALL ACCOUNTS INSTANTLY, HOWEVER, SOMETIMES PAYMENT CAN TAKE A LITTLE WHILE TO PROCESS, PLEASE DO NOT PANIC. JUST EMAIL US AT CONTACT@POGO-ACCOUNTS.SHOP

    ARE YOUR ACCOUNTS SAFE FROM GETTING BANNED?

    • WE PRIDE OURSELVES ON OFFERING THE SAFEST, MOST SECURE POKEMONGO ACCOUNT EXPERIENCE ON THE WEB! ALL OF OUR ACCOUNTS ARE ORGANIC AND HAND-LEVELLED (IF THEY AREN'T THEY ARE STATED IN THE DESCRIPTION). WE ARE SO CONFIDENT YOU WON'T GET BANNED, ALL OF OUR ACCOUNTS COME WITH A LIFETIME BAN GUARANTEE!

    WHAT POKEMON WILL BE ON MY ACCOUNT?

    • ALL OF OUR ACCOUNTS ARE HAND-LEVELLED, YOU WILL RECEIVE A MIXTURE OF POKEMON DEPENDING ON THE LEVEL OF THE ACCOUNT YOU BUY! WE TRY TO MAKE SURE THAT ALL ACCOUNTS CONTAIN A MIXTURE OF STANDARD POKEMON, GYM-BREAKERS AND IN SOME CASES - LEGENDARIES! THAT'S RIGHT, SOME OF OUR ACCOUNTS WE HAVE SOLD IN THE PAST HAVE INCLUDED LEGENDARIES FROM MEW TO GROUDON!

    CAN I CHANGE THE NAME AND PASSWORD ON MY ACCOUNT?

    • YES! YOU CAN CHANGE THE PASSWORD ON ALL OF OUR ACCOUNTS! JUST HEAD OVER TO THE POKEMON TRAINER CLUB WEBSITE, ENTER YOUR DETAILS AND YOU WILL BE PROMPTED TO CHANGE YOUR PASSWORD. YOU CAN ALSO CHANGE THE NAME OF YOUR TRAINER ON ALL OF OUR ACCOUNTS!

    HOW WILL MY ACCOUNT BE DELIVERED?

    • AT CHECKOUT YOU WILL BE ASKED TO PROVIDE AN EMAIL THAT YOU WOULD LIKE YOUR ACCOUNT SENT TO. AFTER YOUR PAYMENT AND ORDER HAVE BEEN PROCESSED YOUR ACCOUNT DETAILS WILL BE SENT DIRECTLY TO THE EMAIL PROVIDED

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    CAN YOU SHIP WORLDWIDE TO MY COUNTRY?
      • YES, SINCE OUR ACCOUNTS ARE DELIVERED VIA EMAIL, JUST MAKE SURE YOU PROVIDE A VALID EMAIL ADDRESS AND WE CAN SEND YOU YOUR ACCOUNT ANYWHERE IN THE WORLD!